Summary of Decision re: Optio Accounting Inc.
Summary of Complaint and Investigation
A complaint was initiated by former clients of the Respondent registered firm (“the Respondent Firm”) after they noticed there were excess charges made by the Respondent Firm to their credit card. They contacted the Respondent Firm in September 2020 to rectify the situation but were not reimbursed in full until March 2021.
The Investigation Panel imposed an interim restriction on one of the partners of the Respondent Firm, pending completion of the investigation.
During the investigation, the Respondent firm admitted the conduct alleged in the complaint.
Following the investigation, the Investigation Panel determined that there is sufficient evidence that, if proven, would constitute professional misconduct, incompetence or conduct unbecoming warranting a registration sanction. It determined that it is in the public interest to resolve the matter with a consensual Reprimand and a Resolution Agreement with the Respondent Firm. The Respondent Firm is reprimanded for the conduct described above and has agreed to the sanctions described below.
The Resolution Agreement between the Investigation Panel and the Respondent Firm includes the following terms: