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FU22230031
In this age of artificial intelligence, it’s becoming MORE not less important for technical professionals to be able to connect quickly with others – whether clients or colleagues. If your job involves giving information, changing minds, swaying behaviors, handling setbacks, or developing trust with others, your Emotional Intelligence (EI) will make or break your success. Ranked by Harvard Business Review and the World Economic Forum as a top work skill of the future, EI improves performance, productivity, and job satisfaction.
Discover how emotions are neither good nor bad, they’re news: vital news influencing how we interpret the world. Learn how to see yourself and others with greater clarity, build faster rapport, stretch your comfort zone, and become an even more effective you.
LEARNING OBJECTIVES
- Cultivate stronger relationships with clients, colleagues, and strategic partners
- Make valuable use of the information conveyed through emotions
- Deal with emotions – yours and others – more skillfully and effectively
- Elevate your confidence and finesse with diverse situations and people
- Develop trust and rapport with greater intentionality and effectiveness
- Make “difficult conversations” less difficult and more productive
- Reduce emotional stress in the workplace
CPD- 4 Hours